Store Policies
Swatara Restaurant & Bar · 5610 Derry St, Harrisburg, PA 17111 · (717) 602-6958
Refunds & Cancellations
To cancel an order, call us at (717) 602-6958 as soon as possible. Orders cancelled before the kitchen starts preparing your food receive a full refund. Once preparation has begun, we can no longer cancel the order.
If anything is wrong with your order — a missing item, an incorrect dish, or a quality problem — contact us within 24 hours and we’ll make it right with a replacement or a refund of the affected items.
Refunds are issued to your original payment method and typically appear within 5–10 business days, depending on your bank.
Pickup
Pickup orders are prepared at 5610 Derry St, Harrisburg, PA 17111. We’ll have your order ready at the counter — just give the name on the order.
If delivery is offered at checkout, any delivery fee and estimated time are shown before you pay.
Payments
All online payments are processed securely by Stripe and go directly to Swatara Restaurant & Bar — the restaurant is the seller of record for your order. Your card details travel to Stripe over an encrypted connection; we never see or store your card number. Prices are shown in USD with an itemized subtotal, any fees, applicable sales tax, and your tip (tips go 100% to the restaurant) before you confirm payment.
Privacy
What we collect. When you order we take your name, phone number and email, the items you chose and any note you add, and — for delivery — your address. Payment details go straight to Stripe; we never see or store your card number.
What it is used for.Preparing your order, delivering it, updating you about it, handling refunds and disputes, and meeting the restaurant’s tax and accounting obligations. Those messages are part of the sale and cannot be switched off.
Marketing. If you have ordered from us, we may email you about specials, new dishes and news, sent on our behalf through the GoldenDoko platform. Every such email carries a one-click unsubscribe link and our postal address. Unsubscribing takes effect immediately and is permanent; it applies to this restaurant, so if you have also ordered from another restaurant on the platform, its emails are managed separately. We do not send marketing text messages. Your phone number is used only to reach you about an order you placed.
Who receives it.This storefront runs on the GoldenDoko platform, operated by GoldenDoko LLC, which processes order data on the restaurant’s behalf. To deliver an order we pass the courier service (such as Uber Direct) your first name, phone number and delivery address, and nothing else. Payments are processed by Stripe, emails are sent through Resend, and the site is hosted on Cloudflare with data stored in Supabase. We don’t sell your information and we don’t share it for third-party advertising.
How long we keep it. Order records are kept for as long as they are needed to fulfil the order, handle any refund or dispute, and satisfy tax and accounting requirements. They are not automatically deleted.
Your choices. You can unsubscribe from marketing at any time using the link in any marketing email. To ask what we hold about you, to correct it, or to ask for it to be deleted where the law allows, contact the restaurant at the number below or GoldenDoko LLC at hello@goldendoko.com. Use of this site is also governed by our Terms of Service.
Questions
Call or text us at (717) 602-6958 or visit us at 5610 Derry St, Harrisburg, PA 17111. Current hours are shown on the homepage.